Pioneer Softshell Jacket

We want you to be completely satisfied with your purchase. If you're not fully happy with your items, you can return them within 60 days of purchase for a full refund. To be eligible for a return, items must be in the condition you received them—unworn, unused, and with original tags attached. Please include your receipt or proof of purchase with your return.

To initiate a return, please contact our customer service team who will guide you through the process. We strive to make returns as hassle-free as possible for our valued customers.

Thank you for shopping with us! Please note that we process orders on a made-to-order basis to ensure quality and attention to every detail. As such, you can expect your order to arrive approximately 10-21 days from the date of purchase. We are dedicated to keeping you updated, and should there be any delays in shipping your order, we will inform you promptly. We appreciate your understanding and are excited to get our products into your hands as quickly as possible.